:root{--primary:#25d366;--primary-dark:#128c7e;--primary-light:#dcf8c6;--bg:#f0f2f5;--bg-white:#fff;--sidebar-bg:#1a1a2e;--sidebar-text:#a0a0b8;--sidebar-active:#fff;--text:#1a1a1a;--text-secondary:#667781;--border:#e0e0e0;--danger:#ef4444;--success:#22c55e;--warning:#f59e0b;--info:#3b82f6;--radius:8px;--shadow:0 1px 3px #00000014}*{box-sizing:border-box;margin:0;padding:0}html,body{width:100%;overflow-x:hidden}body{background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:14px}.btn{border:1px solid var(--border);border-radius:var(--radius);background:var(--bg-white);cursor:pointer;align-items:center;gap:6px;padding:8px 16px;font-size:13px;transition:all .15s;display:inline-flex}.btn:hover{background:var(--bg)}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--primary);color:#fff;border-color:var(--primary)}.btn-primary:hover{background:var(--primary-dark)}.btn-success{background:var(--success);color:#fff;border-color:var(--success)}.btn-warning{color:#fff;background:#f59e0b;border-color:#f59e0b}.btn-warning:hover{background:#d97706}.btn-sm{padding:5px 10px;font-size:12px}.btn-block{justify-content:center;width:100%}.btn-icon{cursor:pointer;color:var(--text-secondary);background:0 0;border:none;padding:4px}.btn-icon:hover{color:var(--danger)}.form-group{flex-direction:column;flex:1;gap:4px;display:flex}.form-group label{color:var(--text-secondary);font-size:12px;font-weight:600}.form-group input,.form-group select,.form-group textarea{border:1px solid var(--border);border-radius:var(--radius);outline:none;padding:8px 12px;font-size:13px;transition:border-color .15s}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--primary)}.form-row{gap:12px;display:flex}.readonly{background:var(--bg)}.error-msg{color:var(--danger);border-radius:var(--radius);background:#fef2f2;margin-bottom:12px;padding:8px 12px;font-size:13px}.login-page{background:linear-gradient(135deg, var(--primary-dark) 0%, #075e54 100%);justify-content:center;align-items:center;min-height:100vh;display:flex}.login-card{background:#fff;border-radius:16px;width:100%;max-width:400px;padding:40px;box-shadow:0 20px 60px #0003}.login-header{text-align:center;color:var(--primary-dark);margin-bottom:32px}.login-logo{object-fit:cover;border-radius:16px;width:80px;height:80px;box-shadow:0 4px 12px #0000001a}.login-header h1{margin-top:12px;font-size:24px}.login-header p{color:var(--text-secondary)}.login-card form{flex-direction:column;gap:16px;display:flex}.login-card .btn{margin-top:8px;padding:12px;font-size:15px}.password-input-wrapper{align-items:center;display:flex;position:relative}.password-input-wrapper input{flex:1;padding-right:40px!important}.password-toggle-btn{cursor:pointer;color:var(--text-secondary);background:0 0;border:none;align-items:center;padding:4px;display:flex;position:absolute;right:8px}.password-toggle-btn:hover{color:var(--text-primary)}.remember-me{align-items:center;display:flex}.remember-me label{color:var(--text-secondary);cursor:pointer;align-items:center;gap:8px;font-size:13px;display:flex}.remember-me input[type=checkbox]{cursor:pointer;width:16px;height:16px}.login-hint{text-align:center;color:var(--text-secondary);margin-top:16px;font-size:11px;line-height:1.6}.app-layout{height:100vh;display:flex;overflow:hidden}.sidebar{background:var(--sidebar-bg);width:240px;color:var(--sidebar-text);flex-direction:column;flex-shrink:0;display:flex}.sidebar-header{color:var(--primary);align-items:center;gap:10px;padding:20px;font-size:16px;font-weight:700;display:flex}.sidebar-logo{object-fit:cover;border-radius:8px;width:32px;height:32px}.sidebar-nav{flex-direction:column;flex:1;gap:2px;padding:8px;display:flex}.sidebar-nav a{border-radius:var(--radius);color:var(--sidebar-text);align-items:center;gap:10px;padding:10px 12px;font-size:13px;text-decoration:none;transition:all .15s;display:flex}.sidebar-nav a:hover{color:#fff;background:#ffffff14}.sidebar-nav a.active{color:var(--primary);background:#25d36626}.badge{background:var(--danger);color:#fff;border-radius:12px;margin-left:auto;padding:2px 8px;font-size:11px;font-weight:600}.sidebar-footer{border-top:1px solid #ffffff14;padding:12px}.agent-status{margin-bottom:8px}.agent-info{color:#fff;align-items:center;gap:8px;margin-bottom:8px;font-size:13px;display:flex}.agent-role-badge{text-transform:uppercase;letter-spacing:.5px;border-radius:4px;padding:1px 6px;font-size:9px;font-weight:700}.role-admin{color:#fca5a5;background:#ef444433}.role-supervisor{color:#93c5fd;background:#3b82f633}.role-agent{color:#86efac;background:#25d36633}.status-buttons{gap:4px;display:flex}.status-buttons button{color:var(--sidebar-text);cursor:pointer;background:0 0;border:1px solid #ffffff26;border-radius:4px;align-items:center;padding:4px 8px;display:flex}.status-buttons 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.phone{color:var(--text-secondary);font-size:12px}.chat-header-info .service-tag{background:var(--primary-light);color:var(--primary-dark);border-radius:4px;padding:2px 8px;font-size:11px;display:inline-block}.duration-tag{background:var(--bg);color:var(--text-secondary);border-radius:4px;align-items:center;gap:3px;padding:2px 8px;font-size:10px;display:inline-flex}.source-tag{border-radius:4px;padding:2px 8px;font-size:10px;font-weight:600}.source-missed{color:#92400e;background:#fef3c7}.chat-header-actions{gap:6px;display:flex}.chat-stats-bar{background:var(--bg);border-bottom:1px solid var(--border);color:var(--text-secondary);align-items:center;gap:16px;padding:6px 20px;font-size:11px;display:flex}.chat-stats-bar span{align-items:center;gap:3px;display:inline-flex}.chat-status-indicator{text-transform:uppercase;border-radius:4px;margin-left:auto;padding:2px 8px;font-size:10px;font-weight:600}.bot-summary{background:#fffbeb;border-bottom:1px solid #fde68a;align-items:center;gap:6px;padding:8px 20px;font-size:12px;display:flex}.negotiated-price{color:var(--primary-dark);font-weight:600}.messages-container{background:#efeae2;flex-direction:column;flex:1;gap:8px;padding:16px 20px;display:flex;overflow-y:auto}.message{gap:8px;max-width:70%;display:flex}.message-customer,.message-bot{align-self:flex-start}.message-agent{flex-direction:row-reverse;align-self:flex-end}.message-system{align-self:center;max-width:90%}.message-icon{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:26px;height:26px;font-size:12px;display:flex}.message-customer .message-icon{color:#475569;background:#e2e8f0}.message-bot .message-icon{color:#4338ca;background:#e0e7ff}.message-agent .message-icon{color:#166534;background:#dcfce7}.message-system .message-icon{display:none}.message-bubble{border-radius:8px;padding:6px 12px;font-size:13px;line-height:1.4}.message-customer .message-bubble{background:#fff}.message-bot .message-bubble{background:#e0e7ff}.message-agent .message-bubble{background:var(--primary-light)}.message-system .message-bubble{color:var(--text-secondary);text-align:center;background:#0000000d;font-size:11px}.message-sender-name{margin-bottom:2px;font-size:10px;font-weight:700}.message-customer .message-sender-name{color:#475569}.message-bot .message-sender-name{color:#4338ca}.message-agent .message-sender-name{color:#166534;text-align:right}.message-system .message-sender-name{display:none}.message-time{color:var(--text-secondary);margin-top:2px;font-size:10px}.message-agent .message-time{text-align:right}.message-content{white-space:pre-wrap;word-break:break-word}.media-message{flex-direction:column;gap:4px;max-width:100%;display:flex}.media-image{cursor:pointer;object-fit:cover;border-radius:8px;max-width:280px;max-height:300px;transition:opacity .15s}.media-image:hover{opacity:.9}.media-video{border-radius:8px;max-width:300px;max-height:260px}.media-audio-player{width:240px;height:40px}.media-sticker{object-fit:contain;width:120px;height:120px}.media-caption{color:var(--text);margin-top:2px;font-size:13px}.media-doc{min-width:200px}.doc-link{color:var(--text);background:#0000000a;border-radius:8px;align-items:center;gap:10px;padding:10px 14px;text-decoration:none;transition:background .15s;display:flex}.doc-link:hover{background:#00000014}.doc-info{flex-direction:column;display:flex}.doc-name{word-break:break-all;font-size:13px;font-weight:600}.doc-type{color:var(--text-secondary);font-size:11px}.btn-attach{width:36px;height:36px;color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;transition:all .15s;display:flex}.btn-attach:hover{background:var(--bg);color:var(--primary-dark)}.btn-attach:disabled{opacity:.5;cursor:not-allowed}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.spin{animation:.8s linear infinite spin}.spinning{animation:1s linear infinite spin}.btn-mic{color:var(--text-secondary);cursor:pointer;background:0 0;border:none;border-radius:50%;flex-shrink:0;align-items:center;gap:4px;padding:6px;transition:all .2s;display:flex}.btn-mic:hover{color:var(--primary);background:var(--bg-tertiary)}.btn-mic:disabled{opacity:.5;cursor:not-allowed}.btn-mic.recording{color:#fff;background:#e53e3e;animation:1.5s ease-in-out infinite pulse-recording}.btn-mic .recording-time{font-variant-numeric:tabular-nums;font-size:12px;font-weight:600}.btn-mic-prominent{cursor:pointer;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:40px;height:40px;transition:all .2s;display:flex;box-shadow:0 2px 6px #25d36659;color:#fff!important;background:#25d366!important}.btn-mic-prominent:hover{transform:scale(1.05);box-shadow:0 3px 10px #25d36680;background:#1da851!important}.btn-mic-prominent:disabled{opacity:.5;cursor:not-allowed;transform:none}.recording-preview{color:var(--text-secondary);font-variant-numeric:tabular-nums;padding:0 4px;font-size:13px;font-weight:600}.btn-cancel-recording{color:#e53e3e;cursor:pointer;background:0 0;border:none;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;padding:6px;transition:all .15s;display:flex}.btn-cancel-recording:hover{background:#fee2e2}@keyframes pulse-recording{0%,to{opacity:1}50%{opacity:.7}}.typing-indicator{align-items:center;gap:4px;display:flex;padding:10px 16px!important}.typing-indicator span{background:var(--text-secondary);border-radius:50%;width:6px;height:6px;animation:1.2s infinite typingBounce}.typing-indicator span:nth-child(2){animation-delay:.2s}.typing-indicator span:nth-child(3){animation-delay:.4s}@keyframes typingBounce{0%,60%,to{transform:translateY(0)}30%{transform:translateY(-6px)}}.message-input{border-top:1px solid var(--border);background:#fff;align-items:center;gap:4px;padding:12px;display:flex}.input-wrapper{flex:1;align-items:center;gap:6px;min-width:0;display:flex;position:relative}.input-wrapper textarea{border:1px solid var(--border);resize:none;border-radius:20px;outline:none;flex:1;padding:10px 14px;font-family:inherit;font-size:13px}.input-wrapper textarea:focus{border-color:var(--primary)}.btn-template-toggle{border:1px solid var(--border);cursor:pointer;width:32px;height:32px;color:var(--text-secondary);background:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;transition:all .15s;display:flex}.btn-template-toggle:hover{color:var(--primary);border-color:var(--primary)}.templates-dropdown{border:1px solid var(--border);border-radius:var(--radius);z-index:50;background:#fff;width:280px;max-height:300px;margin-bottom:8px;position:absolute;bottom:100%;left:0;overflow-y:auto;box-shadow:0 -4px 12px #0000001a}.templates-dropdown-header{color:var(--text-secondary);text-transform:uppercase;border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:6px 10px 6px 12px;font-size:11px;font-weight:600;display:flex}.btn-add-template{color:var(--primary);background:color-mix(in srgb, var(--primary) 10%, transparent);border:1px solid color-mix(in srgb, var(--primary) 30%, transparent);cursor:pointer;text-transform:none;white-space:nowrap;border-radius:20px;align-items:center;gap:3px;padding:3px 8px;font-size:11px;font-weight:600;transition:background .15s;display:flex}.btn-add-template:hover{background:color-mix(in srgb, var(--primary) 20%, transparent)}.template-option{cursor:pointer;text-align:left;background:0 0;border:none;justify-content:space-between;align-items:center;width:100%;padding:8px 12px;font-size:13px;transition:background .1s;display:flex}.template-option:hover{background:var(--bg)}.template-option-title{font-weight:500}.template-option code{background:var(--bg);color:var(--text-secondary);border-radius:4px;padding:1px 6px;font-size:10px}.slash-suggestions{border:1px solid var(--border);border-radius:var(--radius);z-index:50;background:#fff;max-height:320px;margin-bottom:8px;position:absolute;bottom:100%;left:40px;right:0;overflow-y:auto;box-shadow:0 -4px 16px #0000001f}.slash-suggestions-header{color:var(--text-secondary);background:var(--bg);border-bottom:1px solid var(--border);align-items:center;gap:4px;padding:6px 12px;font-size:10px;display:flex}.slash-suggestion-item{cursor:pointer;text-align:left;border:none;border-bottom:1px solid var(--bg);background:0 0;flex-direction:column;width:100%;padding:8px 12px;transition:background 80ms;display:flex}.slash-suggestion-item:last-child{border-bottom:none}.slash-suggestion-item:hover,.slash-suggestion-item.active{background:var(--primary-light)}.slash-suggestion-main{align-items:center;gap:8px;font-size:13px;display:flex}.slash-suggestion-title{color:var(--text);font-weight:600}.slash-suggestion-main code{background:var(--bg);color:var(--primary-dark);border-radius:4px;padding:1px 6px;font-size:10px}.slash-suggestion-cat{color:var(--text-secondary);margin-left:auto;font-size:10px}.slash-suggestion-preview{color:var(--text-secondary);white-space:nowrap;text-overflow:ellipsis;margin-top:2px;font-size:11px;line-height:1.3;overflow:hidden}.btn-send{border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:42px;height:42px;padding:0;display:flex}.modal-overlay{z-index:100;background:#00000080;justify-content:center;align-items:center;display:flex;position:fixed;inset:0}.modal{background:#fff;border-radius:12px;width:90%;max-width:500px;max-height:80vh;overflow-y:auto}.modal-sm{max-width:360px}.modal-header{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;padding:16px 20px;display:flex}.modal-header h3{font-size:16px}.modal-header button{cursor:pointer;color:var(--text-secondary);background:0 0;border:none}.modal-body{padding:16px 20px}.transfer-agent-btn{border:1px solid var(--border);border-radius:var(--radius);cursor:pointer;background:#fff;align-items:center;gap:10px;width:100%;margin-bottom:6px;padding:10px 12px;font-size:13px;display:flex}.transfer-agent-btn:hover{background:var(--bg);border-color:var(--primary)}.agent-load{color:var(--text-secondary);margin-left:auto;font-size:11px}.booking-form{flex-direction:column;gap:14px;padding:20px;display:flex}.total-display{background:var(--primary-light);border-radius:var(--radius);text-align:center;padding:10px;font-size:16px}.crm-calendar{border:1px solid var(--border);border-radius:var(--radius);background:var(--bg);overflow:hidden}.cal-header{color:#fff;background:#ff6b00;justify-content:space-between;align-items:center;padding:8px 12px;display:flex}.cal-title{font-size:14px;font-weight:600}.cal-nav{color:#fff;cursor:pointer;background:0 0;border:none;padding:0 4px;font-size:20px;line-height:1}.cal-nav:hover{opacity:.8}.cal-loading{text-align:center;color:var(--text-secondary);padding:8px;font-size:12px}.cal-grid{grid-template-columns:repeat(7,1fr);gap:2px;padding:8px;display:grid}.cal-day-name{text-align:center;color:var(--text-secondary);padding:4px 0;font-size:11px;font-weight:600}.cal-cell{aspect-ratio:1;cursor:pointer;border-radius:50%;justify-content:center;align-items:center;font-size:12px;transition:opacity .1s;display:flex}.cal-cell.empty{pointer-events:none}.cal-free{color:#166534;background:#dcfce7;font-weight:600}.cal-free:hover{background:#bbf7d0}.cal-busy{color:#991b1b;cursor:not-allowed;background:#fee2e2}.cal-past{color:#ccc;cursor:not-allowed}.cal-selected{font-weight:700;color:#fff!important;background:#ff6b00!important}.cal-unknown{color:var(--text-primary)}.cal-unknown:hover{background:var(--primary-light)}.cal-legend{gap:12px;padding:6px 12px 8px;font-size:11px;display:flex}.leg{align-items:center;gap:4px;display:flex}.leg.free{color:#166534}.leg.busy{color:#991b1b}.leg.sel{color:#ff6b00}.cal-selected-date{text-align:center;color:var(--text-secondary);padding:4px 0 8px;font-size:13px}.pool-page{padding:24px}.page-header{justify-content:space-between;align-items:center;margin-bottom:16px;display:flex}.page-header h2{align-items:center;gap:8px;font-size:18px;display:flex}.pool-count{color:var(--text-secondary);font-size:13px}.page-header-right{align-items:center;gap:12px;display:flex}.pool-mode-badge{white-space:nowrap;border:1px solid #0000;border-radius:999px;align-items:center;padding:4px 10px;font-size:12px;font-weight:600;display:inline-flex}.pool-mode-badge.mode-manual{color:#7c2d12;background:#fff7ed;border-color:#fed7aa}.pool-mode-badge.mode-auto{color:#14532d;background:#ecfdf3;border-color:#bbf7d0}.pool-status-bar{flex-wrap:wrap;gap:12px;margin-bottom:16px;display:flex}.pool-counter{border-radius:var(--radius);border:1px solid;align-items:center;gap:6px;padding:8px 14px;font-size:12px;display:flex}.pool-counter-yellow{color:#92400e;background:#fffbeb;border-color:#fde68a}.pool-counter-orange{color:#9a3412;background:#fff7ed;border-color:#fed7aa}.pool-counter-green{color:#166534;background:#f0fdf4;border-color:#bbf7d0}.pool-counter-red{color:#991b1b;background:#fef2f2;border-color:#fecaca}.pool-toolbar{flex-wrap:wrap;align-items:center;gap:12px;margin-bottom:16px;display:flex}.pool-filters{color:var(--text-secondary);align-items:center;gap:4px;display:flex}.pool-filter-btn{border:1px solid var(--border);cursor:pointer;color:var(--text-secondary);background:#fff;border-radius:16px;padding:5px 12px;font-size:12px;transition:all .15s}.pool-filter-btn:hover{border-color:var(--primary);color:var(--text)}.pool-filter-btn.active{background:var(--primary);color:#fff;border-color:var(--primary)}.pool-search{border:1px solid var(--border);border-radius:var(--radius);max-width:300px;color:var(--text-secondary);background:#fff;flex:1;align-items:center;gap:6px;padding:5px 12px;display:flex}.pool-search input{border:none;outline:none;flex:1;font-size:13px}.pool-list-header{text-transform:uppercase;color:var(--text-secondary);background:var(--bg);border-radius:var(--radius) var(--radius) 0 0;align-items:center;margin-bottom:2px;padding:8px 16px;font-size:10px;font-weight:600;display:flex}.pool-col-customer{flex:1.2;min-width:0}.pool-col-status{flex-shrink:0;width:110px}.pool-col-details{flex:2;min-width:0}.pool-col-agent{flex-shrink:0;width:120px}.pool-col-time{flex-shrink:0;width:110px}.pool-col-actions{text-align:right;flex-shrink:0;width:90px}.pool-list{flex-direction:column;gap:2px;display:flex}.pool-row{box-shadow:var(--shadow);background:#fff;border-left:4px solid #0000;align-items:center;padding:10px 16px;font-size:13px;transition:all .15s;display:flex}.pool-row:hover{box-shadow:0 2px 8px #0000001a}.pool-row-yellow{border-left-color:var(--warning);background:#fffef5}.pool-row-green{border-left-color:var(--success);background:#f8fdf8}.pool-row-red{border-left-color:var(--danger);background:#fefafa}.pool-row-warning{animation:2s infinite pulseWarning}.pool-row-critical{animation:1s infinite pulseCritical;border-left-color:var(--danger)!important}@keyframes pulseWarning{0%,to{background:#fffef5}50%{background:#fef3c7}}@keyframes pulseCritical{0%,to{background:#fef2f2}50%{background:#fecaca}}.pool-row-customer{align-items:center;gap:6px;font-size:13px;display:flex}.pool-phone{color:var(--text-secondary);font-size:10px;display:block}.pool-source-badge{color:#92400e;background:#fef3c7;border-radius:4px;align-items:center;gap:3px;margin-top:2px;padding:1px 6px;font-size:9px;font-weight:600;display:inline-flex}.pool-status-badge{text-transform:uppercase;border-radius:4px;padding:2px 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8px;font-size:11px;display:inline-block}.tag-price{background:var(--primary-light);color:var(--primary-dark);font-weight:600}.insights-page{padding:24px}.insights-name{color:var(--text-secondary);font-size:13px}.insights-section{margin-bottom:24px}.insights-section h3{align-items:center;gap:6px;margin-bottom:12px;font-size:15px;display:flex}.tips-container{flex-direction:column;gap:8px;margin-bottom:20px;display:flex}.tip{border-radius:var(--radius);align-items:center;gap:8px;padding:10px 16px;font-size:13px;display:flex}.tip-success{color:#166534;background:#f0fdf4;border:1px solid #bbf7d0}.tip-high{color:#991b1b;background:#fef2f2;border:1px solid #fecaca}.tip-medium{color:#92400e;background:#fffbeb;border:1px solid #fde68a}.all-chats-page{padding:24px}.filters{align-items:center;gap:8px;display:flex}.filters select{border:1px solid var(--border);border-radius:var(--radius);padding:6px 10px;font-size:13px}.data-table{border-collapse:collapse;border-radius:var(--radius);width:100%;box-shadow:var(--shadow);background:#fff;overflow:hidden}.data-table th{background:var(--bg);text-align:left;text-transform:uppercase;color:var(--text-secondary);padding:10px 14px;font-size:11px;font-weight:600}.data-table td{border-top:1px solid var(--bg);padding:10px 14px;font-size:13px}.data-table tr:hover td{background:#fafafa}.cell-with-icon{align-items:center;gap:6px;display:flex}.cell-truncate{white-space:nowrap;text-overflow:ellipsis;max-width:200px;overflow:hidden}.empty-cell{text-align:center;color:var(--text-secondary);padding:32px!important}.status-badge{border-radius:4px;padding:3px 8px;font-size:11px;font-weight:600}.sla-warning{border-radius:var(--radius);color:var(--danger);background:#fef2f2;border:1px solid #fecaca;align-items:center;gap:8px;margin-bottom:16px;padding:12px 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#0000}.stat-card-accent.accent-blue{border-top-color:var(--info)}.stat-card-accent.accent-green{border-top-color:var(--success)}.stat-card-accent.accent-gold{border-top-color:var(--warning)}.stat-card-accent.accent-purple{border-top-color:#8b5cf6}.stat-card-top{justify-content:space-between;align-items:center;margin-bottom:4px;display:flex}.stat-icon-wrap{border-radius:10px;justify-content:center;align-items:center;width:36px;height:36px;display:flex}.icon-blue{color:var(--info);background:#eff6ff}.icon-green{color:var(--success);background:#f0fdf4}.icon-gold{color:var(--warning);background:#fffbeb}.icon-purple{color:#8b5cf6;background:#f5f3ff}.stat-trend{color:var(--text-secondary);background:#f1f5f9;border-radius:20px;padding:2px 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var(--border);background:#fafbfc;border-radius:12px;padding:16px;transition:box-shadow .15s}.agent-perf-card:hover{box-shadow:0 2px 8px #0000000f}.agent-perf-header{justify-content:space-between;align-items:center;margin-bottom:14px;display:flex}.agent-perf-name{align-items:center;gap:8px;font-size:14px;display:flex}.agent-status-badge{border-radius:20px;padding:2px 10px;font-size:11px;font-weight:500}.agent-status-badge.status-online{color:#16a34a;background:#f0fdf4}.agent-status-badge.status-busy{color:#d97706;background:#fffbeb}.agent-status-badge.status-break{color:#2563eb;background:#eff6ff}.agent-status-badge.status-offline{color:#6b7280;background:#f3f4f6}.agent-perf-stats{text-align:center;grid-template-columns:repeat(4,1fr);gap:8px;display:grid}.agent-perf-stat{background:#fff;border:1px solid #f0f0f0;border-radius:8px;padding:8px 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10px}.result-msg{color:var(--primary-dark);margin-top:8px;font-weight:600}.templates-list{flex-direction:column;gap:8px;display:flex}.template-card{border-radius:var(--radius);box-shadow:var(--shadow);background:#fff;padding:14px}.template-header{align-items:center;gap:8px;margin-bottom:6px;display:flex}.template-header code{background:var(--bg);border-radius:4px;padding:2px 6px;font-size:11px}.page-loading{height:100%;color:var(--text-secondary);justify-content:center;align-items:center;font-size:14px;display:flex}.campaigns-page{padding:20px}.campaigns-page .page-header{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.campaigns-page .page-header h2{align-items:center;gap:8px;display:flex}.empty-state{text-align:center;color:var(--text-secondary);padding:60px 20px}.empty-state svg{opacity:.3;margin-bottom:16px}.empty-state h3{color:var(--text);margin-bottom:8px}.empty-state 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.1s;display:inline-flex}.land-btn-primary:hover{opacity:.9}.land-btn-primary:active{transform:scale(.98)}.land-btn-primary:disabled{opacity:.6;cursor:not-allowed}.land-btn-hero{background:var(--land-green);color:#fff;cursor:pointer;border:none;border-radius:10px;align-items:center;gap:8px;padding:14px 28px;font-size:16px;font-weight:700;transition:opacity .2s,transform .15s,box-shadow .2s;display:inline-flex;box-shadow:0 0 30px #25d3664d}.land-btn-hero:hover{opacity:.92;transform:translateY(-1px);box-shadow:0 0 40px #25d36666}.land-btn-ghost{color:var(--land-text);border:1px solid var(--land-border);cursor:pointer;background:#ffffff0f;border-radius:10px;align-items:center;gap:6px;padding:14px 24px;font-size:16px;font-weight:500;transition:background .2s,border-color .2s;display:inline-flex}.land-btn-ghost:hover{background:#ffffff1a;border-color:#fff3}.land-btn-full{justify-content:center;width:100%;padding:13px;font-size:15px}.land-hero{text-align:center;padding:100px 24px 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var(--land-border);text-align:left;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);background:#ffffff0a;border-radius:16px;max-width:380px;margin:0 auto;padding:16px}.land-chat-header{border-bottom:1px solid var(--land-border);color:var(--land-muted);align-items:center;gap:8px;margin-bottom:12px;padding-bottom:12px;font-size:13px;font-weight:600;display:flex}.land-chat-dot{background:var(--land-green);width:8px;height:8px;box-shadow:0 0 6px var(--land-green);border-radius:50%}.land-chat-bubble{border-radius:12px;max-width:88%;margin-bottom:8px;padding:10px 14px;font-size:13.5px;line-height:1.5}.land-chat-bubble.bot{color:var(--land-text);background:#25d3661f;border:1px solid #25d36633;border-bottom-left-radius:4px}.land-chat-bubble.user{color:var(--land-text);background:#4f8ef71f;border:1px solid #4f8ef733;border-bottom-right-radius:4px;margin-left:auto}.land-chat-typing{gap:5px;width:fit-content;padding:10px 14px;display:flex}.land-chat-typing span{background:var(--land-green);opacity:.5;border-radius:50%;width:7px;height:7px;animation:1.2s infinite land-bounce}.land-chat-typing span:nth-child(2){animation-delay:.2s}.land-chat-typing span:nth-child(3){animation-delay:.4s}@keyframes land-bounce{0%,80%,to{opacity:.4;transform:translateY(0)}40%{opacity:1;transform:translateY(-6px)}}.land-stats{border-top:1px solid var(--land-border);border-bottom:1px solid var(--land-border);background:#ffffff05;grid-template-columns:repeat(4,1fr);display:grid}.land-stat{text-align:center;border-right:1px solid var(--land-border);padding:28px 20px}.land-stat:last-child{border-right:none}.land-stat-value{color:var(--land-green);letter-spacing:-.5px;font-size:28px;font-weight:800}.land-stat-label{color:var(--land-muted);margin-top:4px;font-size:13px}.land-section{padding:96px 24px}.land-section-dark{background:#ffffff05}.land-section-inner{max-width:1100px;margin:0 auto}.land-section-label{letter-spacing:1.5px;text-transform:uppercase;color:var(--land-green);margin-bottom:12px;font-size:12px;font-weight:700}.land-h2{letter-spacing:-1px;margin:0 0 12px;font-size:clamp(28px,4vw,44px);font-weight:800;line-height:1.15}.land-section-sub{color:var(--land-muted);margin:0 0 56px;font-size:17px}.land-features{grid-template-columns:repeat(3,1fr);gap:20px;display:grid}.land-feature-card{background:var(--land-card);border:1px solid var(--land-border);border-radius:var(--land-radius);padding:28px;transition:border-color .2s,transform .2s}.land-feature-card:hover{border-color:#ffffff29;transform:translateY(-2px)}.land-feature-icon{border-radius:12px;justify-content:center;align-items:center;width:52px;height:52px;margin-bottom:16px;display:flex}.land-feature-card h3{margin:0 0 8px;font-size:16px;font-weight:700}.land-feature-card p{color:var(--land-muted);margin:0;font-size:14px;line-height:1.65}.land-steps{grid-template-columns:repeat(3,1fr);gap:32px;display:grid;position:relative}.land-step{text-align:center;padding:0 16px;position:relative}.land-step-num{background:var(--land-green-dim);width:56px;height:56px;color:var(--land-green);border:2px solid #25d36666;border-radius:50%;justify-content:center;align-items:center;margin:0 auto 20px;font-size:18px;font-weight:800;display:flex}.land-step h3{margin:0 0 10px;font-size:18px;font-weight:700}.land-step p{color:var(--land-muted);margin:0;font-size:14px;line-height:1.65}.land-trust-grid{grid-template-columns:repeat(3,1fr);gap:24px;display:grid}.land-trust-card{background:var(--land-card);border:1px solid var(--land-border);border-radius:var(--land-radius);text-align:center;padding:32px}.land-trust-card svg{margin-bottom:16px}.land-trust-card h3{margin:0 0 10px;font-size:17px;font-weight:700}.land-trust-card p{color:var(--land-muted);margin:0;font-size:14px;line-height:1.65}.land-cta{border-top:1px solid var(--land-border);text-align:center;background:radial-gradient(80% 60%,#25d3661a 0%,#0000 70%);padding:100px 24px}.land-cta-inner{max-width:640px;margin:0 auto}.land-cta h2{letter-spacing:-.8px;margin:0 0 14px;font-size:clamp(26px,4vw,40px);font-weight:800}.land-cta p{color:var(--land-muted);margin:0 0 36px;font-size:17px}.land-footer{border-top:1px solid var(--land-border);padding:28px 24px}.land-footer-inner{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;max-width:1100px;margin:0 auto;display:flex}.land-footer-copy{color:var(--land-muted);margin:0;font-size:13px}.land-modal-overlay{-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);z-index:200;background:#000000b3;justify-content:center;align-items:center;padding:20px;display:flex;position:fixed;inset:0}.land-modal{border:1px solid var(--land-border);background:#111827;border-radius:18px;width:100%;max-width:560px;max-height:90vh;overflow-y:auto;box-shadow:0 24px 64px #00000080}.land-modal-header{border-bottom:1px solid var(--land-border);justify-content:space-between;align-items:flex-start;padding:28px 28px 20px;display:flex}.land-modal-header h2{margin:0 0 4px;font-size:20px;font-weight:800}.land-modal-header p{color:var(--land-muted);margin:0;font-size:14px}.land-modal-close{color:var(--land-muted);cursor:pointer;background:0 0;border:none;border-radius:6px;flex-shrink:0;padding:4px;transition:color .15s}.land-modal-close:hover{color:var(--land-text)}.land-modal-form{flex-direction:column;gap:16px;padding:24px 28px 28px;display:flex}.land-form-row{grid-template-columns:1fr 1fr;gap:14px;display:grid}.land-form-group{flex-direction:column;gap:6px;display:flex}.land-form-group label{color:var(--land-muted);text-transform:uppercase;letter-spacing:.4px;align-items:center;gap:5px;font-size:12px;font-weight:600;display:flex}.land-form-group input,.land-form-group select,.land-form-group textarea{border:1px solid var(--land-border);color:var(--land-text);box-sizing:border-box;background:#ffffff0d;border-radius:8px;outline:none;width:100%;padding:10px 12px;font-family:inherit;font-size:14px;transition:border-color .2s}.land-form-group select option{background:#111827}.land-form-group input::placeholder,.land-form-group textarea::placeholder{color:#ffffff40}.land-form-group input:focus,.land-form-group select:focus,.land-form-group textarea:focus{border-color:var(--land-green)}.land-form-group textarea{resize:vertical;min-height:80px}.land-form-error{color:#fca5a5;background:#ef44441a;border:1px solid #ef44444d;border-radius:8px;padding:10px 14px;font-size:13px}.land-modal-success{text-align:center;flex-direction:column;align-items:center;gap:12px;padding:48px 28px;display:flex}.land-modal-success h3{margin:0;font-size:22px;font-weight:800}.land-modal-success p{color:var(--land-muted);margin:0 0 8px;font-size:15px}.land-trial-badge{color:#25d366e6;background:#25d36612;border:1px solid #25d36633;border-radius:20px;align-items:center;gap:7px;margin-bottom:28px;padding:7px 16px;font-size:13px;font-weight:500;display:inline-flex}.land-cta-sub{color:var(--land-muted);margin-top:18px;font-size:14px}.land-link{color:var(--land-green);cursor:pointer;background:0 0;border:none;padding:0;font-size:14px;font-weight:500;text-decoration:underline}.land-pricing-grid{grid-template-columns:repeat(3,1fr);align-items:start;gap:20px;display:grid}.land-pricing-card{background:var(--land-card);border:1px solid var(--land-border);border-radius:var(--land-radius);padding:28px;transition:border-color .2s;position:relative}.land-pricing-card:hover{border-color:#ffffff26}.land-pricing-featured{background:#25d3660f;border-color:#25d36659;box-shadow:0 0 30px #25d36614}.land-pricing-badge{background:var(--land-green);color:#fff;white-space:nowrap;letter-spacing:.3px;border-radius:20px;padding:3px 12px;font-size:11px;font-weight:700;position:absolute;top:-12px;left:50%;transform:translate(-50%)}.land-pricing-name{text-transform:uppercase;letter-spacing:1px;color:var(--land-muted);margin-bottom:12px;font-size:13px;font-weight:700}.land-pricing-price{letter-spacing:-1px;margin-bottom:4px;font-size:38px;font-weight:800;line-height:1}.land-pricing-price span{color:var(--land-muted);letter-spacing:0;font-size:15px;font-weight:500}.land-pricing-agents{color:var(--land-muted);border-bottom:1px solid var(--land-border);margin-bottom:24px;padding-bottom:20px;font-size:13px}.land-pricing-features{flex-direction:column;gap:10px;margin:0 0 24px;padding:0;list-style:none;display:flex}.land-pricing-features li{color:var(--land-muted);align-items:center;gap:8px;font-size:13.5px;display:flex}.land-pricing-features li svg{flex-shrink:0}.land-btn-outline-full{width:100%;color:var(--land-text);cursor:pointer;background:0 0;border:1px solid #fff3;border-radius:8px;padding:11px;font-size:14px;font-weight:600;transition:border-color .2s,background .2s}.land-btn-outline-full:hover{border-color:var(--land-green);background:var(--land-green-dim)}.land-pricing-note{text-align:center;color:var(--land-muted);margin-top:24px;font-size:13px}@media (width<=768px){.land-stats{grid-template-columns:repeat(2,1fr)}.land-stat{border-bottom:1px solid var(--land-border)}.land-features,.land-steps,.land-trust-grid,.land-pricing-grid,.land-form-row{grid-template-columns:1fr}.land-footer-inner{text-align:center;flex-direction:column}.land-hero{padding:70px 20px 60px}.land-section{padding:64px 20px}}@media (width<=480px){.land-stats{grid-template-columns:1fr 1fr}.land-nav-inner{padding:12px 16px}.land-btn-ghost{display:none}}.signup-page{min-height:100vh;font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif;display:flex}.signup-left{background:linear-gradient(145deg,#080d17 0%,#0d1a2e 100%);border-right:1px solid #ffffff12;justify-content:center;align-items:center;width:42%;height:100vh;padding:48px 40px;display:flex;position:sticky;top:0;overflow:hidden}.signup-left:before{content:"";pointer-events:none;background:radial-gradient(70% 60% at 30% 40%,#25d36614 0%,#0000 70%);position:absolute;inset:0}.signup-left-inner{width:100%;max-width:340px;position:relative}.signup-brand{cursor:pointer;align-items:center;gap:10px;margin-bottom:48px;display:flex}.signup-brand img{object-fit:cover;border-radius:9px;width:38px;height:38px}.signup-brand span{color:#f0f4ff;letter-spacing:-.3px;font-size:17px;font-weight:700}.signup-trial-pill{color:#25d366;text-transform:uppercase;letter-spacing:.5px;background:#25d3661a;border:1px solid #25d36640;border-radius:20px;align-items:center;gap:6px;margin-bottom:20px;padding:5px 14px;font-size:12px;font-weight:600;display:inline-flex}.signup-left-copy h2{color:#f0f4ff;letter-spacing:-.5px;margin:0 0 12px;font-size:26px;font-weight:800;line-height:1.25}.signup-left-copy p{color:#f0f4ff8c;margin:0 0 28px;font-size:15px;line-height:1.6}.signup-perks{flex-direction:column;gap:12px;margin:0;padding:0;list-style:none;display:flex}.signup-perks li{color:#f0f4ffbf;align-items:center;gap:10px;font-size:14px;display:flex}.signup-right{background:var(--bg,#f0f2f5);flex:1;justify-content:center;align-items:center;padding:48px 24px;display:flex}.signup-form-wrap{width:100%;max-width:400px}.signup-form-wrap h1{color:var(--text,#1a1a1a);letter-spacing:-.5px;margin:0 0 6px;font-size:26px;font-weight:800}.signup-sub{color:var(--text-secondary,#666);margin:0 0 28px;font-size:14px}.signup-link{color:var(--primary,#25d366);cursor:pointer;background:0 0;border:none;padding:0;font-size:14px;font-weight:500;text-decoration:underline}.signup-error{color:#dc2626;background:#ef44441a;border:1px solid #ef44444d;border-radius:8px;margin-bottom:16px;padding:10px 14px;font-size:13px}.signup-field{flex-direction:column;gap:6px;margin-bottom:16px;display:flex}.signup-field label{color:var(--text,#1a1a1a);font-size:13px;font-weight:600}.signup-field input{border:1.5px solid var(--border,#e2e8f0);color:var(--text,#1a1a1a);background:var(--bg-white,#fff);box-sizing:border-box;border-radius:8px;outline:none;width:100%;padding:10px 14px;font-size:14px;transition:border-color .2s}.signup-field input:focus{border-color:var(--primary,#25d366)}.signup-pass-wrap{position:relative}.signup-pass-wrap input{box-sizing:border-box;width:100%;padding-right:42px}.signup-pass-wrap button{cursor:pointer;color:var(--text-secondary,#999);background:0 0;border:none;padding:0;display:flex;position:absolute;top:50%;right:12px;transform:translateY(-50%)}.signup-btn{background:var(--primary,#25d366);color:#fff;cursor:pointer;border:none;border-radius:9px;justify-content:center;align-items:center;gap:8px;width:100%;margin-bottom:14px;padding:13px;font-size:15px;font-weight:700;transition:opacity .2s,transform .1s;display:flex}.signup-btn:hover{opacity:.92}.signup-btn:active{transform:scale(.99)}.signup-btn:disabled{opacity:.6;cursor:not-allowed}.signup-terms{color:var(--text-secondary,#999);text-align:center;margin:0;font-size:12px;line-height:1.6}.onboard-page{background:var(--bg,#f0f2f5);flex-direction:column;min-height:100vh;font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif;display:flex}.onboard-topbar{background:var(--bg-white,#fff);border-bottom:1px solid var(--border,#e2e8f0);justify-content:space-between;align-items:center;padding:16px 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p{color:var(--text-secondary,#666);margin:0;font-size:14px;line-height:1.65}.onboard-fb-btn{color:#fff;cursor:pointer;background:#1877f2;border:none;border-radius:9px;justify-content:center;align-items:center;gap:10px;width:100%;margin-bottom:16px;padding:14px;font-size:15px;font-weight:700;transition:opacity .2s;display:flex}.onboard-fb-btn:hover{opacity:.92}.onboard-fb-btn:disabled{opacity:.6;cursor:not-allowed}.onboard-error{color:#dc2626;background:#ef444414;border:1px solid #ef444440;border-radius:8px;align-items:flex-start;gap:8px;margin-bottom:16px;padding:10px 14px;font-size:13px;display:flex}.onboard-setup-notice{background:#f59e0b14;border:1px solid #f59e0b40;border-radius:10px;gap:12px;margin-bottom:20px;padding:16px;display:flex}.onboard-setup-notice>svg{flex-shrink:0;margin-top:2px}.onboard-setup-notice strong{color:var(--text,#1a1a1a);margin-bottom:6px;font-size:14px;display:block}.onboard-setup-notice p{color:var(--text-secondary,#666);margin:0 0 8px;font-size:13px;line-height:1.5}.onboard-setup-notice code{background:#0000000f;border-radius:4px;padding:1px 5px;font-size:12px}.onboard-doc-link{color:var(--primary,#25d366);align-items:center;gap:4px;font-size:12px;text-decoration:none;display:inline-flex}.onboard-divider{color:var(--text-secondary,#999);align-items:center;gap:12px;margin:20px 0;font-size:12px;display:flex}.onboard-divider:before,.onboard-divider:after{content:"";background:var(--border,#e2e8f0);flex:1;height:1px}.onboard-manual-toggle{border:1.5px dashed var(--border,#e2e8f0);width:100%;color:var(--text-secondary,#888);cursor:pointer;background:0 0;border-radius:8px;padding:10px;font-size:13px;transition:border-color .2s,color .2s}.onboard-manual-toggle:hover{border-color:var(--primary,#25d366);color:var(--primary,#25d366)}.onboard-manual-form{flex-direction:column;gap:4px;display:flex}.onboard-skip-row{text-align:center;margin-top:20px}.onboard-skip-btn{color:var(--text-secondary,#999);cursor:pointer;background:0 0;border:none;font-size:13px;text-decoration:underline}.onboard-skip-btn:hover{color:var(--text,#333)}.onboard-ready{text-align:center;padding:20px 0}.onboard-ready-icon{margin-bottom:16px;font-size:56px;line-height:1}.onboard-ready h2{color:var(--text,#1a1a1a);margin:0 0 10px;font-size:26px;font-weight:800}.onboard-ready p{color:var(--text-secondary,#666);margin:0 0 28px;font-size:15px;line-height:1.65}@media (width<=768px){.signup-left{display:none}.signup-page{display:block}.signup-right{min-height:100vh;padding:40px 20px}.onboard-connector{width:40px}.onboard-card{padding:28px 20px}}